Feedback is a gift, regardless of whether it is positive or negative. While we all hope for the positive kind, the fact that someone has taken the time to tell you where you are going wrong is equally important and potentially more helpful than praise. However, we like praise and so we were delighted and grateful to receive an email from the Managing Director of Anglia Labels Ltd following the completion of their over-roofing project.
Late in 2020 Anglia Labels called us in to discuss their roofing problems. Following an investigation and discussions on the most suitable specification, an over-roof was selected as the best solution for Anglia Labels Ltd. The order was raised and the planning began.
The project was scheduled for a four-week programme, but with plenty of effort and fair weather, it was completed in three weeks.
“I would like to thank you and your team on the professionalism shown throughout our recent over-roofing project.”
Ian Woodhead – Managing Director, Anglia Labels Ltd.
An email from Mr Ian Woodhead, the Managing Director of Anglia Labels, was received by Chris Oldale, the project manager, following the completion of the project. it read:
On behalf of everyone at Anglia Labels, I would like to thank you and your team on the professionalism shown throughout our recent over-roofing project.
From the initial meeting, through the quoting process, the install and the surveys, it has been an enjoyable experience to deal with Welbro and everything has gone to plan.
I would not hesitate in recommending Welbro to other businesses.
First class job, and on time, a pleasure to do business with you, keep up the good work.
Well done to Chris and his team on this successful project and thank you to Mr Woodhead for his gift of feedback.